DAS AI Pty Ltd (“we”, “us”, or “our”) is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, hold, use, disclose, and protect personal information when you visit our website DasAI.au or use our AI consulting services.
1. What Is Personal Information?
"Personal information" has the meaning given under the Privacy Act and includes information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.
2. Personal Information We Collect
2.1 Information You Provide Directly
We may collect personal information including:
- Name
- Email address
- Phone number
- Business or company name
- Job title or role
- Information submitted through contact forms, emails, or consultations
2.2 Automatically Collected Information
When you visit our website, we may collect:
- IP Address
- Browser type and device information
- Pages visited and time spent on the site
- Referring websites
This information is used for website analytics, security, and performance improvement.
2.3 Client and Consulting Data
In providing AI consulting services, we may receive or process personal information supplied by clients. We handle such information strictly in accordance with:
- Client instructions
- Contractual obligations
- Confidentiality agreements
- Applicable Australian privacy laws
3. How We Collect Personal Information
We collect personal information:
- Directly from you
- Through our website and digital communications
- From clients as part of consulting engagements
- From publicly available sources where lawful
Where required, we will notify you of the purpose of collection at or before the time the information is collected.
4. Why We Collect, Use, and Disclose Personal Information
We collect and use personal information for purposes including:
- Providing AI consulting and advisory services
- Responding to enquiries and communications
- Managing client relationships and contracts
- Processing payments and invoices
- Improving our services and website
- Meeting legal, regulatory, and compliance obligations
We do not use personal information for purposes unrelated to these activities without consent, unless permitted or required by law.
5. Use of Artificial Intelligence
We may use AI and automated tools to deliver consulting insights, analysis, and solutions.
- Personal or client data is not used to train public or third-party AI models without explicit written consent.
- Where possible, data is anonymised or aggregated.
- We apply responsible AI and data minimisation principles.
6. Disclosure of Personal Information
We may disclose personal information to:
- IT, cloud hosting, and analytics service providers
- Payment processors
- Professional advisers (lawyers, accountants)
- Regulatory authorities where required by law
We do not sell personal information.
If personal information is disclosed overseas, we take reasonable steps to ensure overseas recipients comply with privacy protections substantially similar to the Australian Privacy Principles.
7. Overseas Disclosure
Some service providers may be located outside Australia. Before disclosing personal information overseas, we take reasonable steps to ensure:
- The recipient complies with the APPs, or
- You have consented to the disclosure, or
- The disclosure is otherwise permitted by law
8. Data Security
We take reasonable steps to protect personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access, modification, or disclosure
Security measures include access controls, encryption, secure storage, and internal data handling policies.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Meet legal and regulatory obligations
- Resolve disputes
When personal information is no longer required, it is securely destroyed or de-identified.
10. Access and Correction
You may request:
- Access to the personal information we hold about you
- Correction of inaccurate, out-of-date, or incomplete information
Requests can be made using the contact details below. We may need to verify your identity before processing your request.
11. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve user experience
- Monitor website performance
You can control cookies through your browser settings.
12. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can attempt to resolve the issue.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.
14. Contact Us
For privacy-related enquiries, access requests, or complaints, contact us.
DAS AI Pty Ltd